Square Enix Compensating Players for Final Fantasy 14 Login Issues

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Final Fantasy XIV director and producer Naoki Yoshida has apologized to gamers for login and congestion issues stemming from the early entry of Endwalker, and has supplied seven days of free sport time to all gamers as compensation.

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This provide additionally extends to gamers who’re at present availing the 30-day free play interval after registering the complete sport. The free seven-day interval kicks off tomorrow, December seventh, with the launch of Endwalker. Yoshida added that Sq. Enix could take into account additional compensation relying on the scenario.

So far as the precise concern is anxious, Yoshida stated that every one Worlds throughout all areas have been hitting most capability, leading to prolonged login queues. For that, he’s “really sorry.”

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Yoshida wrote:

At the moment, all Worlds throughout all areas have been hitting the login cap for very lengthy intervals of time, and the development of login queues is being slowed dramatically. Throughout the FFXIV service as a complete, the variety of simultaneous logins has reached the {hardware} restrict, and consequently, logging in has required a particularly very long time, particularly throughout ‘peak hours’ after we are inclined to see elevated participant exercise. For this, I’m really sorry.

Contemplating that we’re asking gamers to attend in queues for very lengthy intervals of time and the continuing scenario making it troublesome to play usually, we’ve got determined that through the official launch of Endwalker on December 7, we can be granting 7 days of free sport time to all gamers who personal the complete model of the sport and have an energetic subscription. This additionally consists of gamers who’re at present enjoying on the 30-day free play interval included when registering the complete model of the sport and people with a number of accounts.

[Source: Final Fantasy XIV]

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